Privacy Notice
This Privacy Policy governs the manner in which FirstStates Financial Services Corp. (firststates.com) collects, uses, maintains and discloses information collected from its customers and users of this website (each, a “User”).
Privacy
Users’ privacy is very important to FirstStates Financial Services Corp., which is committed to safeguarding the information users entrust to FirstStates Financial Services Corp. This website is not directed at users under 18 years of age.
The Information We Collect
FirstStates Financial Services Corp. may collect various types of personally-identifiable information including name, user name, address, telephone number, credit card number or other billing information, e-mail address, and other information that, either alone or in combination with other kinds of information, may personally identify users. FirstStates Financial Services Corp. may collect personally identifiable information from users in a variety of ways, including through online forms for ordering products and services, and other instances where users are invited to volunteer such information. FirstStates Financial Services Corp. may also collect information about how users use our website, for example, by tracking the number of unique views received by the pages of the website or the domains from which users originate. We may use “cookies” to track how users use our website. A cookie is a piece of software that a web server can store on the users’ PC and use to identify the user should they visit the website again. While not all of the information that we collect from users is personally identifiable, it may be associated with personally identifiable information that users provide us through our website.
How We Use Information
FirstStates Financial Services Corp. may use personally identifiable information collected through our website to contact users regarding products and services offered by FirstStates Financial Services Corp. and its trusted affiliates, independent contractors and business partners, and otherwise to enhance users’ experience with FirstStates Financial Services Corp. and such affiliates, independent contractors and business partners. FirstStates Financial Services Corp. may also use information collected through our website for research regarding the effectiveness of the website and the marketing, advertising and sales efforts of FirstStates Financial Services Corp., its trusted affiliates, independent contractors and business partners.
Disclosure of Information
FirstStates Financial Services Corp. may disclose information collected from users to trusted affiliates, independent contractors and business partners who will use the information for the purposes outlined above. We may also disclose aggregate, anonymous data based on information collected from users to investors and potential partners. Finally, we may transfer information collected from users in connection with a sale of FirstStates Financial Services Corp.’s business.
Maintenance of Information
Information about users that is maintained on our systems is protected using industry standard security measures. However, we cannot guarantee that the information submitted to, maintained on, or transmitted from our systems will be completely secure.
Questions
Users may direct questions concerning this Privacy Policy by email to info@firststates.com. FirstStates Financial Services Corp. may modify this privacy policy at any time without prior notice to FirstStates Financial Services Corp’s customers or the public. Persons wishing to remain appraised of FirstStates Financial Services Corp’s privacy policy should check this page for occasional updates. Users may elect not to receive solicitations from FirstStates Financial Services Corp. or from trusted affiliates, independent contractors and business partners by e-mailing info@firststates.com and requesting to “opt-out”.
Terms and Conditions for SMS Communication
By opting in to receive SMS communications from FirstStates Financial Services Corp. (firststates.com) (“we,” “us,” or “our”), you agree to the following terms and conditions:
Program Description: you may receive text messages from FirstStates Financial Services Corp. (firststates.com)regarding the following: status updates, billing notification, delivery updates when applicable, or other matters pertaining strictly to your billing services.
- Consent to Receive SMS- By providing your mobile phone number, you consent to receive SMS messages from FirstStates Financial Services Corp. (firststates.com) related to order updates or customer service inquiries. Message frequency may vary based on your interactions with us.
- Message and Data Rates- Standard message and data rates may apply depending on your mobile carrier and plan. You are responsible for any charges incurred for receiving SMS messages.
- Opting Out-You may opt out of receiving SMS messages at any time by replying with “STOP” to any SMS message you receive from us. After opting out, you will receive a confirmation message, and we will cease sending SMS messages to your number. Please note that opting out may affect your ability to receive certain types of communications.
- Help and Support- If you need assistance or have questions about our SMS service, reply with “HELP” to any SMS message you receive, or contact our customer support team at customerservice@firststates.com.
- Privacy- Your mobile phone number and other personal information will be handled in accordance with our Privacy Policy, available at Privacy Policy. We do not sell or share your phone number with third parties except as required by law.
- Changes to Terms- We may update these terms and conditions from time to time. Any changes will be effective when we send a new SMS message or update our terms on our website. Your continued use of the SMS service constitutes acceptance of the revised terms.
- Liability- FirstStates Financial Services Corp. (firststates.com) is not responsible for any delays or failures in the delivery of SMS messages due to issues with your mobile carrier or other technical problems. By opting in, you acknowledge that you have read, understood, and agree to these terms and conditions.
Last Updated: June 9, 2026